Sales Policy for Jetsaliz Coffee Machines

Effective Date: December 3, 2024

At Jetsaliz, we strive to provide the best coffee machines and exceptional customer service. Please take a moment to review our sales policy before making a purchase on our website, jetsaliz.com.

1. Order Processing

Once your order is placed, we will process it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive an order confirmation email with tracking details once your order has been shipped.

2. Pricing

All prices on our website are listed in US dollars and are subject to change without notice. Sales tax will be applied based on the shipping address, as required by law.

3. Payment Methods

We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All payments are processed securely.

4. Shipping & Delivery

  • Shipping: We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the destination and delivery method chosen.
  • Delivery Time: Delivery times vary depending on your location. Once your order has been shipped, you will receive tracking information to monitor the status of your delivery.

5. Returns & Exchanges

  • Return Policy: We accept returns for unused and unopened products within 30 days of purchase. To initiate a return, please contact our customer support team at info@jetsaliz.com.
  • Exchanges: If you wish to exchange a product, please contact us for further instructions. Exchanges are subject to product availability.
  • Refunds: Refunds will be issued to the original payment method once the returned product is received and inspected.

6. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receiving your product. We will arrange for a replacement or refund, depending on the situation.

7. Product Warranty

All coffee machines sold on jetsaliz.com come with a standard manufacturer warranty. Warranty details are included with the product and may vary based on the manufacturer’s terms.

8. Customer Support

If you have any questions or concerns about your order, please do not hesitate to reach out to our customer support team:

  • Email: info@jetsaliz.com
  • Phone: (774) 202-3482
  • Address: 434 S Front St, New Bedford, Massachusetts (MA), 02740

9. Privacy & Security

We take your privacy seriously. All personal information collected during the purchase process is securely stored and will not be shared with third parties. For more information, please refer to our Privacy Policy.

10. Changes to Sales Policy

Jetsaliz reserves the right to update or change this sales policy at any time. Any updates will be posted on this page with a revised effective date.

Thank you for shopping with us! We look forward to helping you find the perfect coffee machine.